Terms of service
1. General
By accessing or purchasing from Kolamaara, you agree to comply with these Terms of Service. Kolamaara reserves the right to update these terms whenever necessary.
2. Products & Orders
All product details, images, colours, sizes and descriptions are provided as accurately as possible. Slight variations may occur due to handmade/custom production and screen settings.
Orders are subject to product availability and confirmation.
3. Pricing & Payment
All prices displayed on the website are in Indian Rupees (INR). Payment must be completed through the available payment methods at checkout.
4. Shipping & Delivery
Orders will be processed and shipped according to the shipping information provided on our website. Delivery timelines may vary depending on the destination and courier service.
5. Returns & Replacements
Returns or replacements are accepted only for products that arrive damaged, defective, or incorrect, subject to our Return & Replacement Policy.
A continuous 360° unboxing video is mandatory for any return or replacement request.
6. Cancellation
Once an order has been dispatched, cancellation may not be possible.
7. Intellectual Property
All website content, product images, designs, logos, text and graphics belong to Kolamaara and may not be copied, reproduced or used without prior permission.
8. Limitation of Liability
Kolamaara shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural events or other unforeseen circumstances.
9. Contact
For any questions regarding these Terms of Service, please contact Kolamaara through the contact details provided on our website.